Microsoft engineers selected Grafana as a modern data visualization platform to create executive dashboards for tracking metrics, managing incidents, and providing real-time KPI updates. Despite Grafana's openness, extensibility, portability, and deep integration with Azure data sources, Microsoft encountered challenges with its authentication methods. To address this, they developed a "managed identity" authentication method, eliminating the need for credential management by identifying users based on who they are rather than what credentials they possess. This new method, based on the OAuth 2.0 specification, is designed to be adopted by other native identity providers within Grafana. Through this open-source contribution, Microsoft aimed to enhance security and ease of use, while fostering collaboration within the Grafana community. John Naizer, a Microsoft software engineer, emphasized the importance of building relationships and trust within the open-source community and encouraged others to contribute to Grafana by starting small and being persistent.