Schwarz IT has strategically implemented Grafana Enterprise to enhance observability and data visualization across its multinational operations, benefiting both technical and non-technical users. Initially adopting Grafana OSS in 2014 and transitioning to Grafana Enterprise in 2022, the company has effectively utilized the platform to unify its monitoring strategy while empowering diverse users to create personalized data views. The versatility of Grafana has facilitated widespread adoption, with over 6,000 dashboards and 1,500 active users within Schwarz IT, which supports the IT needs of the Schwarz Group's various divisions, including Lidl and Kaufland. The creation of an active Grafana community has been pivotal, driven by initiatives such as hackathons and internal training sessions that encourage knowledge sharing and innovation. Felix Spitzer, a Monitoring Specialist at Schwarz IT, highlights the platform's adaptability as a key factor in building a robust community, noting that Grafana serves as a central visualization layer for multiple data sources. Future plans include expanding Grafana's usage through additional hackathons and developing standard dashboards for broader business process monitoring across different countries within the group.