Add skills to agents: Use Assistant playbooks for faster answers, investigations

Grafana has introduced a new feature called playbooks within its Grafana Cloud platform, aiming to enhance the efficiency and consistency of observability practices for organizations with mature systems. These playbooks, now in public preview, allow teams to encode their operational and debugging expertise into structured documents that can be used by their AI-powered Grafana Assistant to provide faster and more consistent responses to system alerts and incidents. Playbooks serve as guides that can include instructions, context, and commands in natural language, and they can be tailored to specific workflows or shared across teams. They offer a dynamic way to manage knowledge and guidelines, allowing for updates post-incident to improve future responses. Playbooks are distinguished from rules, as they are discovered at runtime and offer exhaustive information, while rules remain constant and provide high-level guidance. This feature is designed to be flexible and scalable, encouraging experimentation and iteration to fine-tune processes within organizations.