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A better Grafana OnCall: Seamless workflows with the rest of Grafana Cloud

Blog post from Grafana Labs

Post Details
Company
Date Published
Author
Devin Cheevers
Word Count
793
Company Posts That Month
25
Language
English
Hacker News Points
-
Post removed?
No
Summary

Grafana OnCall has been enhanced to offer seamless integration with the rest of the Grafana Cloud ecosystem, aiming to improve incident response and management workflows. The tool now integrates with other components of the Grafana LGTM Stack, such as Loki, Grafana, Tempo, and Mimir, to provide a cohesive experience. New features include the ability to automatically run Sift, a machine-learning-powered diagnostic tool, when a new alert group is created, which helps in quickly diagnosing issues by analyzing logs, metrics, and traces. Additionally, improvements have been made to streamline the process of connecting Grafana OnCall with Grafana Alerting, and users can now easily declare incidents directly from Grafana OnCall or its dashboards, reducing the time and context switching needed for incident management. The platform also allows for easy paging of users or teams from an active incident, enhancing coordination across teams. These updates are part of a broader effort to enhance the user experience and operational efficiency within the Grafana Cloud environment.

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