Grafana Labs' 2024 Observability Survey, with input from over 300 practitioners, highlights the evolving state of observability practices across industries. While mature practices help organizations respond to incidents swiftly and cost-effectively, many teams still operate reactively, often relying on customer feedback to identify issues. The survey underscores the complexity faced by organizations due to the widespread use of multiple observability tools and data sources, with centralized observability proving time and cost-efficient for many. Open source tools like Prometheus and OpenTelemetry dominate the landscape, with significant overlap in their adoption. Although the role of AI in observability is currently limited, practitioners are optimistic about its future potential to enhance incident response and streamline adoption, particularly in anomaly detection. Cost concerns, including cardinality and vendor lock-in, remain prominent, reflecting the ongoing challenges in the observability field.