4 billion logs, 120 TB of data: How Just Eat Takeaway.com uses Grafana Cloud to scale

In 2017, Just Eat Takeaway.com (JET) faced the challenge of scaling its real-time monitoring system due to its rapid growth from a startup to a global scaleup, which led to issues with data accuracy. To tackle these challenges, JET re-architected its operations by adopting a hybrid model that combines Grafana Cloud with local Graphite infrastructure, enabling them to handle 4 billion logs and 120 terabytes of data daily. This approach allowed them to improve reliability and resilience, reduce complexity, and provide a unified interface for telemetry data while facilitating innovation and growth. By leveraging Grafana Cloud, the company has successfully integrated structured logging and enriched contextual data, enhancing their observability platform's efficiency and consistency. Looking forward, JET plans to focus on OpenTelemetry to provide a vendor-neutral observability language, which they anticipate will improve performance and free up engineering resources, fostering an innovative environment.