3 Signs Your AI Evaluation Is Broken

Generative AI is increasingly integrated across industries, necessitating robust evaluation frameworks that go beyond traditional metrics like accuracy to include alignment with human goals and nuanced real-world tasks. In a webinar by Encord and Weights & Biases, experts discussed the evolving demands of AI evaluation, emphasizing the need for continuous, programmatic, and human-in-the-loop feedback systems. Traditional static evaluations often fail to keep pace with rapidly evolving models, creating risks in complex environments such as healthcare or customer-facing applications. The discussion highlighted the importance of incorporating human oversight to catch subtle errors and biases that programmatic checks might miss, advocating for a rethinking of AI evaluation as a core infrastructure component. This approach ensures AI systems are not only accurate but also safe, aligned, and trustworthy, thus reducing product risk and enabling the development of future-ready AI solutions.