Zen Educate extends after-hours support with ElevenAgents

Zen Educate, a platform that assists teachers and teaching assistants in finding work in schools across the UK and US, has enhanced its services by integrating ElevenAgents' conversational AI to offer after-hours support. This AI-driven support extends beyond regular business hours to evenings and weekends, enabling educators to conduct onboarding and compliance checks at their convenience, thereby improving the overall customer experience. The new feature, accessible via the Zen mobile app, allows a voice agent to guide new educators through the onboarding process, ask necessary screening questions, and seamlessly transition the detailed context to human staff for further evaluation. This integration not only enhances accessibility for educators but also frees up Zen's human staff to focus more on assessing each educator's abilities in the classroom.

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