Partnering with BCG

ElevenLabs has formed a strategic partnership with Boston Consulting Group (BCG) to deploy advanced conversational agents that enhance customer interactions across various industries. This collaboration seeks to move beyond basic chatbots to sophisticated systems capable of natural, human-like conversations by leveraging BCG's strategic and AI transformation expertise alongside BCG X's technical capabilities. The integration of ElevenLabs' agentic capabilities into BCG X's Deep Customer Engagement AI offering aims to revolutionize customer management through AI-driven, personalized interactions. This partnership is designed to facilitate the scaled adoption of agentic technologies, thereby improving customer experience, service efficiency, and personalization, with voice agents becoming increasingly central to enterprise customer strategies. The initiative reflects a commitment to advancing natural, seamless human-technology interactions and unlocking new sources of value for businesses.