Introducing ElevenAgents for Support
Blog post from ElevenLabs
ElevenLabs has launched ElevenAgents for Support, a new solution tailored for customer support teams to efficiently create and deploy conversational agents by transforming existing documentation into structured workflows without needing coding skills. This tool allows non-technical teams to update and refine workflows, integrate with systems, and track performance metrics like customer satisfaction and response times through a no-code interface, facilitating continuous improvement. These agents are capable of delivering emotionally appropriate responses in over 70 languages, leveraging an integrated stack that includes technologies like Speech to Text and LLM reasoning. ElevenAgents for Support is enterprise-ready, ensuring compliance with industry standards and providing options for data residency and retention, making it possible to deploy sophisticated customer support solutions quickly and securely.