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FundedNext launches voice assistant with Conversational AI

Blog post from ElevenLabs

Post Details
Company
Date Published
Author
Tauseef Khan
Word Count
582
Company Posts That Month
25
Language
English
Hacker News Points
-
Post removed?
No
Summary

FundedNext, a proprietary trading platform, has launched "Fundee," an AI assistant powered by ElevenLabs' Conversational AI, to offer real-time, multilingual voice support to traders. Fundee assists traders in navigating the platform by providing information on onboarding, account types, cost structures, trading models, and more in 32 languages, thus enhancing user experience and support efficiency. Since its launch, Fundee has significantly reduced response times and improved support capacity, handling up to 3,000 queries per day with an average resolution time of just over two minutes. This innovation allows the support team to focus on more complex cases while providing rapid, accurate answers to common questions. FundedNext plans to expand Fundee's capabilities with voice input and personalized responses, positioning voice AI as a cornerstone of its global trading support strategy.

Trends Found in this Post
Trend Post Mentions Total Month Mentions Posts Companies MoM
Voice AI 8 739 107 37 +1%
Real-time 4 4,334 965 217 -7%
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