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Tips on Choosing a Sales and Support Enablement Development Path

Blog post from Deepgram

Post Details
Company
Date Published
Author
Keith Lam
Word Count
1,242
Language
English
Hacker News Points
-
Summary

The article discusses sales and support enablement development paths, focusing on speech recognition technology that enables situational training, analysis, and coaching for sales and support teams. It outlines three main use cases - onboarding, coaching, and real-time assistance - and provides a high-level process flow of the various processes involved in these software solutions. The article also offers tips for choosing a development path, emphasizing the need to identify and prioritize key needs, fix issues with appropriate resources, measure success, and create win-win situations with solution providers.