Inspired Execution: The Secret to 20+ Years of Innovation: Always Put the Customer First with T-Mobile’s CIO
Blog post from DataStax
In a recent episode of the Inspired Execution podcast, T-Mobile EVP, CIO, and Chief Product Officer, Cody Sanford, discusses T-Mobile's customer-obsessed approach with DataStax Chairman and CEO Chet Kapoor. Sanford shares insights about his 20-year career in wireless, the importance of keeping customers and employees at the center of decision-making processes, and how T-Mobile has adapted to a distributed workforce during COVID-19. The podcast also highlights how T-Mobile uses data to continuously prioritize its customers' needs and provides tips for other organizations looking to do the same.
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