Create a customer journey from AI coding agent

Courier has streamlined the creation of customer journeys by introducing a "create journeys" API that allows multistep messaging programs to be developed using code or AI agents. This approach, termed "journeys-as-code," enables lifecycle messaging to be managed at scale, integrating seamlessly with the broader codebase and allowing for version control and iterative improvements via JSON-based journey definitions. The API supports a variety of SDKs, and the journey body consists of nodes like send, delay, branch, fetch, ai, and throttle, which are used to build complex workflows. An AI node plays a crucial role by classifying users and routing them through appropriate paths based on runtime data. This method transforms journey maintenance into a collaborative and efficient coding process, providing a more dynamic and responsive way to handle customer messaging strategies.

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