The Role of Service Partners with Confluent Cloud

Confluent Cloud is a fully managed, cloud-native Kafka service that provides connectors, Kafka, ksqlDB, Schema Registry, monitoring, governance, security, and enterprise support across AWS, Azure, and Google Cloud through consumption-based pricing. While Confluent manages underlying infrastructure, installation, upgrades, encryption, availability, and throughput guarantees, service partners remain responsible for designing, building, deploying, and supporting customer applications. Developers configure connectors, topics, schemas, data retention, replication, and ksqlDB pipelines; operators monitor environments, manage application deployments and changes, and support applications; and architects define solution topology, capacity, disaster recovery, security, access controls, and topic-level performance strategies. The central distinction is that Confluent provides the managed streaming platform, while partners apply customer-domain knowledge, integration expertise, and application-development capabilities to deliver business value without needing to operate brokers, infrastructure, or core software services.

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