How Martin Makes People His Priority in Global Technical Support

Martin Holmes, Senior Manager of Technical Support Engineering in EMEA at Confluent, shares his experience growing professionally while working at the company. He highlights the importance of collaboration, accountability, and a desire to learn within the Global Technical Support (GTS) team. Martin also discusses how he approaches people management and dealing with disgruntled customers. Additionally, he talks about the unique aspects of Confluent's company culture and how it supports employee growth and ambitions.