Confluent Champion Richard’s Journey: From a Degree in Psychology to a Career in Tech Sales

Richard Nwankwo, Confluent’s Global Cloud SDR Manager, describes joining the company as an opportunity to help build an experimental Cloud SDR team that combined technical expertise with traditional sales development skills. With a psychology degree, self-taught software engineering experience, and tech sales training, he became the team’s second hire before moving into management. His team supports new Confluent Cloud users by helping them overcome obstacles, understand product capabilities, and adopt valuable features within their streaming architectures. Nwankwo’s work includes reviewing performance metrics, coaching representatives, advancing strategic projects, and collaborating across teams, and he characterizes Confluent’s culture as strongly collaborative under its #OneTeam value. He also highlights the company’s smart, humble, and empathetic employees while advocating for broader communal career-development opportunities, such as the communication training he has received through Confluent’s Toastmasters club.

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