Tejal Bhatt, a Solution Engineer at Confluent, has leveraged her experience in tech delivery roles to advance her skills and career by transitioning into pre-sales. She now helps customers solve bigger problems and innovative use cases with data streaming, developing both technical and soft skills. With a unique approach, she addresses each customer's distinct challenges, from technology capabilities to return on investment, and has developed strong relationships with customers across various personas. Confluent's culture of collaboration and opportunities for growth have been instrumental in her success, as she continues to learn and excel in her role.