What is hyperautomation? beyond RPA and workflows

Hyperautomation, a term coined by Gartner, represents the integration of multiple automation technologies such as AI, machine learning, robotic process automation (RPA), workflow automation, and process mining to automate comprehensive business processes. Initially identified as a prominent technology trend in 2020, hyperautomation addresses the limitations of first-generation automation, which often could not extend beyond simple, repetitive tasks. Hyperautomation's layered approach allows for the seamless execution of complex, end-to-end processes by using RPA for legacy systems, workflow platforms for process orchestration, AI/ML for decision-making, and process mining for identifying automation opportunities. This approach has been linked to significant cost savings compared to single-technology automation strategies, as it coordinates a variety of tools to enhance efficiency and reduce manual intervention. AI-native platforms like CodeWords further streamline hyperautomation by integrating workflow orchestration, AI processing, and system integration into a single framework, reducing the necessity for numerous separate tools.

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