MintlifyがClickHouse Cloudのリアルタイム分析でNPSを30%向上、コストを60%削減

Mintlify has transitioned from using PostHog to ClickHouse Cloud to enhance the performance and scalability of its analytics platform, which serves millions of developers and thousands of companies. The switch has significantly reduced dashboard loading times from several seconds to under a second, improving user satisfaction and the company's Net Promoter Score by approximately 30%. This transition was driven by the need for a more scalable solution that could support real-time analytics and handle the increasing traffic from both human users and AI agents, which are predicted to constitute 90% of traffic by the end of 2026. ClickHouse Cloud, chosen for its ease of use, strong community support, and cost-effectiveness, allows Mintlify to provide reliable analytics without the need for continuous maintenance, eliminating latency and rate-limit issues faced with PostHog. The move has not only improved customer experience but has also reduced operational costs by about 60% while enabling Mintlify to maintain a scalable infrastructure that can support future growth and the rising use of AI agents.