Support Services built like our product - blazingly fast, simple, and developer friendly

At ClickHouse, a single Support Services organization provides all support, chat, community, learning, consultative support, and professional services for both open-source and Cloud customers, aiming to share knowledge and help users achieve their results quickly and fully near real-time. The team addresses long-standing problems in the technical industry by providing seamless experience from trial to production, accessible knowledge tools, and advocating for user needs through product roadmap insights. Proactive support is also a focus, with monitoring and alerting systems in place to notify users of potential issues before they become major problems.