Borderless360, an end-to-end logistics platform for ecommerce brands, emphasizes the importance of visibility in logistics operations to ensure seamless package delivery and tracking for customers. Founded in 2017, the company operates a global network, managing everything from inventory orchestration to last-mile delivery and cross-border services. As Borderless360's customer base and order volumes expanded, particularly post-pandemic, they encountered performance issues with their Postgres and Metabase analytics setup, leading them to adopt ClickHouse as a more efficient OLAP database. This switch significantly improved the speed of their analytics, reducing query response times from seconds to milliseconds, thereby enhancing customer experience and operational efficiency. The transition also lowered costs and enabled the development of an AI-powered logistics agent that provides real-time, natural language insights, an innovation that would not have been possible with the previous setup. With ClickHouse, Borderless360 has transformed its analytics capabilities, paving the way for advanced data science initiatives and a superior customer experience, reinforcing the company's commitment to making logistics effortless for end-users.