The text provides a comprehensive guide on building an AI-driven system for collecting and analyzing customer reviews from various platforms using CrewAI and Bright Data’s Web MCP. It addresses the challenges businesses face with manual review monitoring and demonstrates how to automate the process through an AI agent that performs tasks including review scraping, aspect-based sentiment analysis, and categorization into topics such as support, pricing, and ease of use. CrewAI, an open-source framework, allows the creation of collaborative AI agent teams to handle specific tasks, while MCP facilitates the connection of these agents to external tools and data sources. The system aims to generate actionable business insights by transforming sentiment analysis results into strategic recommendations, ultimately enhancing customer feedback analysis and competitive market positioning.