Building trust with our customers and partners

Box emphasizes the importance of building trust with its customers and partners by focusing on key areas such as security, privacy, reliability, environmental, social, governance (ESG), and transparency. The company ensures data protection by adhering to security standards and certifications like ISO 27001 and FedRAMP, while offering resources for customers to verify compliance through the Box Trust Center. Box's privacy practices surpass industry standards, and they provide detailed information on data protection including GDPR and CCPA readiness. Reliability is supported by consistent updates and communication about application status, while financial stability is backed by transparent reporting through their Investor Relations page. ESG priorities are deeply integrated into Box's culture, with initiatives focused on environmental conservation, community investment, and diversity, as detailed on their ESG page and framework. Transparency is seen as essential for accountability, with Box committed to openly sharing trust-related information to maintain customer confidence and support business-critical workflows.

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