November 2025 Summaries

Miradore Premium+ enhances device management efficiency with features such as native remote support through LogMeIn Resolve, allowing IT teams to address issues swiftly and remotely without geographical constraints. It integrates seamlessly with Microsoft Entra ID and Google Workspace, enabling centralized user and device management and automated policy assignments, which is particularly beneficial for companies with high employee turnover. Remote support is crucial for customers needing assistance with system updates, third-party apps, or self-developed applications across various industries, although iOS devices can only be viewed due to Apple's restrictions. Setting up remote support involves distributing the LogMeIn Resolve app and initiating sessions with a 9-digit code. The integration supports bulk import, near real-time synchronization, and filtered user import to streamline the onboarding of new employees and device assignments, enhancing operational efficiency.

Kandji, originally an Apple-exclusive Mobile Device Management (MDM) solution, has rebranded to Iru and expanded into a broader IT and security platform that supports Windows and Android devices, incorporating unified endpoint and identity management. This transition has led IT teams to reassess whether Iru's expanded capabilities meet their needs or introduce unnecessary complexity, as many originally relied on Kandji for its Apple-focused workflows. The rebranding and platform expansion raise questions about Iru's readiness to manage non-Apple devices at scale and its cost-effectiveness, particularly since Kandji's pricing model lacks transparency, making budgeting challenging. In contrast, alternatives like Miradore offer a unified MDM solution with clear, per-device pricing and comprehensive support for iOS, macOS, Windows, and Android, making them attractive options for IT teams seeking simplified and predictable management solutions across multiple operating systems.

Mobile devices heavily rely on apps, and tools like Miradore's Mobile Device Management (MDM) can enhance device utility by facilitating the distribution and configuration of these apps. Miradore users benefit from a curated selection of apps, such as mail clients with managed configurations, mobile parking apps that streamline ticket purchasing, and contact management software like nContacts and Davx5 for syncing between devices. Additionally, cloud storage services like OneDrive and Dropbox are highlighted for their ability to safeguard data and free up local storage. Browsers like Chrome and AllNet provide remote setting adjustments and kiosk functionalities, respectively, while OEMConfig apps, such as those from KNOX and Lenovo, allow for advanced device configurations. Andreas Handler, a Senior Technical Consultant at Miradore, emphasizes the value of MDM in increasing organizational efficiency and securing devices.