October 2022 Summaries

A recent nationwide survey involving over 1,000 Americans explored current remote work and device management trends, revealing that 69% of employees are permitted to use personal devices for work, highlighting the need for clear policies to manage such practices. The survey showed that 24% of respondents work in fully remote or hybrid environments, with urban-based employees more likely to work in hybrid settings. The study identified troubleshooting as a significant challenge for employers managing devices remotely, with 25% of respondents finding it somewhat difficult, followed by security and device updates. Despite these challenges, 81% of respondents believe managing device security is relatively easy for their employers. Device preference varied, with 42% favoring Apple for mobile devices and 38% preferring PCs for work laptops, suggesting a need for multi-platform mobile device management (MDM) solutions to handle various devices. MDM can streamline remote troubleshooting and device updates, saving companies time by enabling remote software updates, configurations, and diagnostics.

A recent product update has enhanced Miradore's integration with Apple's Automated Device Enrollment (ADE) program, making it more efficient to manage various iOS and macOS devices. Previously, users could only utilize a single enrollment profile when enrolling Apple devices through Apple Business Manager and Apple School Manager. The update now allows for the creation of multiple enrollment profiles tailored for iPhones, iPads, and Macs, facilitating device-specific settings management, such as pairing permissions and client removal restrictions. This change simplifies device management by enabling different configurations for different device types, and users can now see which enrollment profile was used during the device's addition to Miradore. These features are accessible to both Free and Premium plan users.

G2's Fall 2022 reports highlight Miradore's achievements in mobile device and endpoint management, where it received multiple commendations including "Best Support" in the Unified Endpoint Management (UEM) category. G2, a respected platform for business software reviews, compiles user feedback to assist companies in choosing the right solutions. Miradore's badges reflect its strengths in areas like support, ease of setup and doing business, user adoption, and meeting requirements across its Mobile Device Management (MDM), Enterprise Mobility Management (EMM), and UEM offerings. The company attributes its success to its customer support team, emphasizing their commitment to customer satisfaction and device management goals.