February 2019 Summaries

Miradore is expanding its services into Unified Endpoint Management (UEM) to provide a cloud-based, centralized platform for managing a diverse range of devices, including smartphones, tablets, PCs, AR, VR, IoT devices, and wearables. This expansion aligns with industry trends, as noted by Gartner, which suggests replacing traditional enterprise mobility and client management tools with UEM solutions to support modern operating systems. Miradore aims to cater to a new customer segment by transitioning device management from manual processes to an automated console with dashboards, reports, and analytics, offered through a freemium model. With nearly 600 years of combined experience in PC and IT service management, the company is dedicated to delivering cost-effective, innovative IT solutions that enhance security and productivity while simplifying device management for small- and medium-sized businesses. Miradore's commitment to innovation and customer satisfaction has earned it recognition as an innovator in the UEM space by IDC, and the company continues to develop its product offerings, including the Miradore Management Suite, to make enterprise-level capabilities accessible to smaller businesses.

Miradore was selected to participate in the Grow to USA business accelerator program, aimed at helping Finnish companies enter and scale in the US market. This involvement is designed to assist Miradore in navigating the complexities and risks of US market entry, with plans to establish a local presence to better serve US customers. The program, which began in February 2019, included nine companies and offered valuable insights into the US markets while expanding international networks through a five-day event in New York. Anna-Mari Blek from Kasvun Roihu highlighted the challenges of entering the US market, noting its potential yet high failure rate for new entrants. Other companies in the program included Chic Mini Me, Citynomadi, Dust Shelter, Flowhaven, Granite Partners, Safera, Smart Break, and StepOne Tech. Additionally, Miradore has achieved significant milestones such as ISO 27001 certification and being named a leader in UEM software for SMBs by GoTo.

Miradore enhances IT departments' and service providers' ability to manage macOS devices, including MacBook, MacBook Air, MacBook Pro, Mac mini, iMac, iMac Pro, and Mac Pro, by enabling remote management, automation of device enrollment, and configuration tasks. This development aligns with the growing trend of macOS challenging Windows' dominance in enterprises, as the rebranded macOS holds a 12.86 percent share of the global desktop operating systems market. Miradore's support for macOS complements its existing capabilities for managing iOS, Android, and Windows 10 devices, facilitating a Unified Endpoint Management (UEM) approach that integrates the management of all device types through a single interface. This advancement is part of Miradore's broader strategy to simplify device management and is underscored by its ISO 27001 certification.