Who Actually Uses Your API?

API documentation should cater to both developers and non-developers, as non-developers often initiate the integration process despite developers ultimately implementing it. While developers benefit from concise, fact-focused documentation, non-developers require information presented in an empowering and accessible manner, often organized by use case, to help them understand the potential of the API and how it can solve their problems. Non-developers, although not experts in coding, are usually willing to experiment and explore possibilities, and effective documentation can aid them in conceptualizing the API's capabilities before involving a developer. Thus, it's crucial to create materials that appeal to both groups, enabling non-developers to confidently communicate their needs to developers while ensuring developers can easily implement the requested solutions. Integrating with platforms like the Zapier Developer Platform can further enhance accessibility by allowing users to connect with numerous apps, thus broadening the API's appeal and usability.