Arlo, a training management software provider, has shifted its focus from building an all-in-one solution to providing a focused product with robust integrations via Zapier. This change allows for flexibility and adaptability in a rapidly changing market, future-proofs the business, and enables customers to use best-of-breed software. By integrating third-party applications via Zapier, Arlo's customers can easily add and remove functionality without custom development costs, ensuring they have access to the necessary tools as their business evolves. The company's decision is driven by a desire to be upfront about its product capabilities and value proposition, recommending a best-of-breed approach for additional functionality. This shift enables Arlo to compete with custom-built solutions while maintaining its focus on training management.