Content Deep Dive
Using video in unexpected but personal ways for your business
Blog post from Zapier
Post Details
Company
Date Published
Author
Kerri Fernsworth Feazell
Word Count
1,809
Language
English
Hacker News Points
-
Summary
When building trust with customers, authenticity is key, and video offers a powerful medium to convey emotions and personality. Video can be used in various ways to establish trust, such as being oneself, skipping scripted lines, making human connections, letting customers speak for you, hiring an editor who can tell a story, and using recorded videos to replace virtual meetings or text-based communication. By leveraging video effectively, small business owners can convey their passion and values, make a personal connection with their audience, and build trust with their customers.