What are tasks in Salesforce—and how do you use them?

Salesforce offers tasks as a feature for sales teams to manage lead follow-up and close deals more efficiently. These tasks are essentially to-do lists within Salesforce, related to specific records, allowing users to track progress and deadlines in one place. The Tasks tab enables users to create new tasks with required fields such as status, subject, priority, and assigned team member, as well as optional fields like due date and related account. By using this feature, sales teams can avoid missing follow-up opportunities and close more deals.