How Successful Remote Teams Evaluate Employees: A Look inside Automattic, GitHub, and Help Scout

During a new job at Automattic, the author struggled with Imposter Syndrome due to missing nonverbal cues from coworkers and supervisors. However, interviewing leaders of established remote teams confirmed that this feeling is normal and can be prevented by creating a welcoming environment for new employees, measuring productivity by output rather than input, gathering feedback from team members, asking for self-evaluations, providing regular feedback, and building trust. To alleviate the struggles of remote work, companies like Help Scout, GitHub, and Automattic have implemented strategies such as buddy systems, regular check-ins, behavior-based feedback, and continuous performance evaluations to help employees feel comfortable and engaged in their roles.

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