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Introducing Zapier Issues: Your Product Development Partner

Blog post from Zapier

Post Details
Company
Date Published
Author
Adam Duvander
Word Count
1,230
Language
English
Hacker News Points
-
Summary

Zapier has introduced "Zapier Issues," a feature that provides developers with valuable insights into how their apps are utilized by power-users on the platform, enabling them to improve app integrations and user experiences. This tool allows developers of public apps connected to Zapier to access filtered and categorized feedback on feature requests and bug reports, helping them prioritize and implement necessary updates. By transforming customer feedback into actionable data, Zapier Issues facilitates the identification of new use cases and the resolution of technical issues, enhancing the app's functionality without complicating its interface. Through collaboration with Zapier's support team, developers can address both feature requests and bug reports, ensuring that their apps meet customer needs while benefiting from Zapier's extensive API testing. This collaborative approach not only enriches the user experience but also strengthens the ecosystem surrounding the app, as demonstrated by successful early access trials with companies like Acuity Scheduling.