How Big Brothers Big Sisters uses AI to tell 280 impact stories each year

Big Brothers Big Sisters (BBBS) has been fostering mentoring relationships for over a century, and Russell McBride, the Director of Systems Administration, has significantly enhanced the organization's ability to share impactful mentorship stories through the use of Zapier and AI. Historically, compiling these narratives was a laborious process, hampered by large volumes of data and recency bias, but McBride's innovative system uses automation to extract cohesive stories from the BBBS database, saving the organization 40 hours per week and increasing story output from 10 to 280 annually. This streamlined approach not only preserves all mentorship stories but also boosts volunteer engagement by 30%, illustrating the profound impact of technology on the nonprofit's operations. McBride continues to explore the potential of AI to further personalize mentorship experiences and improve volunteer engagement, underscoring the ongoing commitment of BBBS to enhance human connections.