How a student housing platform saves $30K per year with AI and automation

Uniplaces, a Lisbon-based platform connecting mid-to-long-term renters with landlords across Europe, has significantly enhanced its operations through AI and automation tools like Zapier. To manage the growing volume of inquiries, the company implemented an AI-driven lead management system that classifies leads based on various criteria, directing high-priority inquiries to agents while automating responses for lower-quality ones. This approach has led to 100% lead engagement, saving three to four minutes per lead and reducing costs by over $30,000 annually. The integration of Zapier's Stripe and Tables has streamlined payment processes and improved response times, while Translate by Zapier has enabled cost-effective multilingual communication. These innovations not only improve efficiency but also allow Uniplaces to maintain a personal touch with renters, focusing on core product improvements and rapidly assessing the viability of new projects.