This individual used Zapier to automate tasks in their personal life, focusing on managing music and podcasts on Spotify and SoundCloud. They created Zaps to save songs to playlists when thinking of them or hearing them, solicit music suggestions from friends, and organize music and podcasts. The Zaps use the Zapier Chrome extension and connect different apps, such as Spotify and SoundCloud, to create workflows between them, allowing for automation and productivity gains.