The IWT team used data analysis and automation tools to streamline their content management process, saving hundreds of hours of time. They created a self-serve data warehouse using PostgreSQL and Zapier, which enabled them to easily track customer and subscriber data, analyze it in real-time, and make data-driven decisions. The solution allowed the team to focus on learning from the data rather than spending time manually analyzing it. With the new system in place, the IWT team was able to answer basic questions about their readers, such as how many people read a particular guide, and dig deeper into more complex metrics like email confirmation rates. The results included a 10% increase in email confirmation rates, improved data-driven decision making, and enhanced team collaboration. The IWT team's experience demonstrates the power of using data analysis and automation tools to drive business growth and improvement.