What's new: View user activity in Chatbots

January is when everyone tends to set goals and start fresh, and we've released some highly-anticipated updates across all of our products, including a new feature in Chatbots that allows users to view conversation transcripts, making it easier to learn about customers, spot trends, and improve chatbot prompts. Additionally, Full HTTP logs are now available in Zap runs, enabling users to troubleshoot critical workflows faster, and Zapier Canvas has been updated with commenting and sharing features, allowing for easier collaboration and automation of business processes. Furthermore, Interfaces forms can now be customized with conditional logic to dynamically ask questions based on previous answers, improving the user experience. These updates aim to help users achieve their work goals more efficiently this year.

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