Here is a neutral, objective, and interesting summary of the text: A free CRM (customer relationship management) software can help businesses manage complex relationships, automate processes, and standardize touchpoints across channels. After testing 80 free CRMs, the top contenders were EngageBay, Bitrix24, Zoho CRM, HubSpot CRM, Capsule, Vtiger, Snov.io, Streak, eWay-CRM, and Zapier Interfaces. The best free CRM software offers a range of features such as contact management, sales pipeline management, reporting and analytics, integration with other apps, and automation capabilities. When choosing a free CRM, it's essential to consider factors like ease of use, contact and sales management, reporting and analytics, integration with other apps, unique features, and pricing plans. The best free CRM software for each category was identified based on its performance in these areas.