The 6 best chatbot builders in 2024
Blog post from Zapier
The chatbot builders mentioned in the text are enterprise chatbot platforms that have been powering chatbots for years, as well as new companies leveraging AI to make chatbots better and easier to deploy. The article tests dozens of AI chatbot builders and identifies six of the best ones: ChatGPT, Zapier Chatbots, Chatbase, Botpress, Botsonic, and Intercom. These chatbot builders are chosen for their ease of use, power, and ability to be deployed publicly. The article highlights what makes a good chatbot builder, including the need for a state-of-the-art Large Language Model (LLM), interaction with databases and other tools and services, public deployment capabilities, ease of use, and adherence to data protection standards.
| Trend | Post Mentions | Total Month Mentions | Posts | Companies | MoM |
|---|---|---|---|---|---|
| AI Agents | 10 | 317 | 65 | 37 | -3% |
| LLM | 7 | 3,629 | 397 | 137 | -13% |
| RAG | 2 | 2,399 | 253 | 69 | +46% |
| Vector Search | 2 | 2,074 | 267 | 89 | +26% |
| AI Model Fine-tuning | 1 | 919 | 149 | 78 | -6% |
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