How a manufacturing tech company uses Zapier to support SOC 2 and other security workflows

Mathieu Marcotte, an information security and compliance analyst at Poka, a connected worker application for manufacturers, needed a system that would minimize risk and ensure up-to-date records while empowering factory workers to learn continuously. After searching for software, he created his own system using Zapier, which facilitated SOC 2 compliance by automating processes such as scheduled reminders, security reviews, and access management. With Zapier, Mathieu designed custom controls that fit Poka's specific needs, reducing manual tasks and minimizing human error. The system also helps the team stay focused on important work by eliminating non-essential tasks, saving around 3-5 hours per week.

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