Automating tasks such as exporting form or ticket information into a spreadsheet can help businesses save time and focus on higher priority items. Zapier, a workflow automation software, allows users to create automatic workflows that capture information from specific platforms and fill out spreadsheets in real-time. By following a simple structure of "When this happens, do that," users can automate tasks such as capturing form submissions or ticket entries into a spreadsheet. With thousands of integrations, Zapier enables businesses to automate the most time-consuming tasks, allowing them to focus on more important tasks requiring human interaction.