79% of workers have entered sensitive info like logins into AI

A Zapier-commissioned survey of 1,005 U.S. employees at large companies found widespread use of sensitive business information in AI tools, with 79% reporting that they had entered data such as employee information, personally identifiable information, customer contacts, login credentials, or API keys. Although 85% say they consider data safety before using AI, 36% remain uncertain about what is permissible to share, and half have ignored workplace AI restrictions, sometimes by using personal accounts, devices, or workarounds to bypass approved tools. Employees often cite better usability, slower access to company tools, or poor fit with workplace-provided AI, while 43% of personal-account users prefer to keep their AI activity private from employers. The survey argues that organizations should address these risks through clear policies, formal employee training, suitable approved tools, access controls, monitoring, and workflow guardrails that keep credentials out of AI models and make compliant practices easier.

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