How the City of Los Angeles connects its employees and constituents to critical information and opportunities

The City of Los Angeles, governed by a Mayor-Council-Commission system and employing over 45,000 people, is focused on creating an efficient workforce through its Personnel Department, which manages recruitment, safety, and wellness across 16 divisions. To support these efforts, the department identified the need to redesign its website to enhance functionality, user-friendliness, and accessibility. Systems Analyst Arin Abedian, along with design, marketing, and IT staff, embarked on this project using Webflow, which allows for customization and code-free design. The new platform was chosen for its enterprise-grade security, ability to support unique business needs like a job database, and improved web ticket management, all while enabling non-technical staff to manage content. The redesign aims to streamline access to information and resources for Los Angeles constituents, beginning with a page dedicated to COVID-19 vaccination information, which was launched in just two days.