How not to write an error message

The text discusses the importance of clarity and specificity in digital interface error messages, highlighting issues with snarky or vague language that can frustrate users. It critiques certain error messages for being either too harsh or too ambiguous, suggesting that messages should provide clear guidance and avoid making users feel incompetent. The text emphasizes the need for error messages to be concise yet informative, offering tangible advice for resolving issues rather than leaving users confused. It also advises against using vague pronouns, as they can lead to misinterpretation, and underscores the value of making digital communication meaningful and contextually clear.