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Embed UserVoice feedback widgets in Webflow

Blog post from Webflow

Post Details
Company
Date Published
Author
Webflow Team
Word Count
998
Language
English
Hacker News Points
-
Summary

UserVoice offers a seamless integration of customer feedback collection, idea voting, and product roadmap features into Webflow sites through a JavaScript widget. This integration is achieved using the UserVoice JavaScript SDK, which allows users to submit feature requests and vote on ideas directly from the site without needing server infrastructure. The setup is simple and client-side, requiring the embedding of the JavaScript SDK in Webflow's footer code. The widget provides customizable features such as floating feedback buttons, idea submission forms, and voting interfaces, with multi-language support and satisfaction surveys included. However, it does not offer programmatic access to the UserVoice Admin API for advanced functionalities like data synchronization or custom business logic, which would require a server-side API approach. The integration involves configuring both UserVoice and Webflow accounts, adding the widget code to the Webflow site's settings, and publishing the site to activate the widget. Troubleshooting tips are provided for common issues, such as script loading errors and JavaScript conflicts, ensuring a smooth implementation experience.