Important Update

An incident of unauthorized access to Vultr's marketing data occurred at a third-party vendor, ActiveCampaign, which Vultr used for email marketing until September 2022. This breach exposed 188,228 marketing records, with most containing only email addresses, while others included first name, last name, and country. Importantly, Vultr's core systems, customer subscriptions, and assets were never at risk, and all sensitive account details remained uncompromised. Vultr transitioned to a new service provider in October 2022, ensuring current marketing communications are unaffected. Customers are advised to stay vigilant against potential phishing attempts and verify any suspicious communications. Vultr has taken steps to purge remaining customer data from ActiveCampaign and is conducting a thorough review of security policies to safeguard customer data.

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