Receive Fraud Alerts in Slack With Vonage Fraud Defender

Simon Schlephorst, a Customer Solutions Manager at Vonage, plays a crucial role in helping customers and partners maximize the value of Vonage's products, focusing on transforming communication from one-way interactions to conversations and advancing the company's anti-fraud initiatives. One significant issue he addresses is SMS fraud, particularly involving the misuse of SMS for two-factor authentication (2FA) codes. Vonage has developed the Fraud Defender tool to combat this, offering features like Traffic Rules and Volumetric Changes Alerts to monitor and control abnormal SMS traffic, which are free for all customers. These alerts can be set to notify users via email or Slack to ensure timely responses to potential fraud attempts. Schlephorst's efforts extend beyond work, as he enjoys outdoor activities and electronic music production in his personal time.