O Que São os Objetos de Controle de Chamadas (NCCOs)? | One Dev Minute
Blog post from Vonage
Amanda Cavallaro, a Developer Advocate at Vonage, introduces the concept of call control objects (NCCOs) in a brief video series on the VonageDev YouTube channel. NCCOs are a set of actions that guide the flow of voice calls in Vonage applications, using a JSON array to represent them. The order of actions in an NCCO is crucial as it dictates the call's progression, with options to customize actions such as connecting calls, transmitting audio, or recording conversations. Examples include connecting calls to phone numbers or app endpoints and incorporating speech recognition or DTMF inputs. The series aims to educate developers on effectively utilizing these tools to enhance call handling in their applications, with additional resources and community support available through Vonage's Slack channel and online guides.