Integrate Slack and SMS via Low-Code AI Studio

Vonage's AI Studio low-code platform enables small and medium businesses to build a custom, cost-effective customer experience solution tailored to their needs. The platform integrates SMS and Slack for seamless communication, allowing teams to respond to customer inquiries directly from Slack. With the integration, customers can connect with support agents over SMS, Voice (phone), or WhatsApp and receive responses in Slack. The solution is particularly beneficial for startups already using Slack for team communications. By following this tutorial, businesses can create a powerful customer support system that combines AI-powered chatbots with human agent assistance.